Privacy Policy

Last updated: October 15, 2025

This Privacy Policy explains how CHAMALY FOOD (“we”, “our”, or “us”) collects and uses your information when you use our mobile application to order food.

1) Information We Collect

• Name – to identify you when processing and delivering your order.
• Phone number – to contact you for order confirmation, delivery instructions, or issues related to your order.

We do not collect your precise location, payment card details, or analytics data via this app.

2) How We Use Your Information

• To process, prepare, and deliver your food order.
• To contact you about your order (confirmation, delivery coordination, or problem resolution).
• To provide basic customer support related to an order you placed.

3) Legal Basis (where applicable)

• Contract – we need your name and phone to fulfill your order.
• Legitimate interests – communicating practical delivery details.

4) Data Sharing

We do not sell your personal data. We may share your name and phone number only with our delivery personnel or partners strictly to deliver your order and contact you if needed.

5) Data Retention

We keep your name and phone number only as long as necessary to complete delivery, handle any related support, and meet basic record-keeping obligations. Afterwards, we delete or anonymize your information.

6) Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we strive to protect your data.

7) Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict certain processing.

To exercise these rights, see the Contact Us section.

8) Children’s Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9) International Transfers

If your information is processed outside your country, we will take appropriate steps to ensure it receives adequate protection as required by applicable laws.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new “Last updated” date above when we make changes. Continued use of the app means you accept the updated policy.

11) Contact Us

If you have questions, or want to access, correct, or delete your information, contact us:

• Email: support@chamalyfood.com
• Address: Add your company address here

By using CHAMALY FOOD, you agree that we may process your name and phone number solely to communicate with you about your delivery.